{"id":41,"date":"2020-10-12T01:54:22","date_gmt":"2020-10-12T01:54:22","guid":{"rendered":"http:\/\/springhill.avgvet.wpengine.com\/?page_id=41"},"modified":"2020-10-29T15:55:06","modified_gmt":"2020-10-29T15:55:06","slug":"faqs","status":"publish","type":"page","link":"https:\/\/www.springhillanimalclinic.net\/resources\/faqs\/","title":{"rendered":"FAQs"},"content":{"rendered":"
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<\/i>Are you accepting new patients?<\/h4>\n
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Yes! We look forward to meeting you and your furry family member soon.<\/p>\n<\/div>\n<\/div>\n

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<\/i>What are your hours and location?<\/h4>\n
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\u00a0<\/p>\n

At Spring Hill Animal Clinic, our hours are:<\/p>\n

Monday to Friday 7:30am \u2013 5:00pm<\/p>\n

Saturday Closed<\/p>\n

Sunday Closed<\/p>\n

We are located at:<\/p>\n

1377 Anderson Snow Rd
\nSpring Hill, FL, 34609<\/a><\/p>\n

You can reach us at 352-797-0033<\/a>, or request an appointment time online.<\/a><\/p>\n<\/div>\n<\/div>\n

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<\/i>Where do I take my pet in case of an emergency?<\/h4>\n
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We can see your pet here when we\u2019re in the office (during the hours listed above).<\/p>\n

If at all possible, try to call ahead of time, so we can prepare for your pet and help them as quickly as possible.<\/em><\/p>\n

After hours, please contact:<\/strong><\/p>\n

UrgentVet New Port Richey
\n12307 State Road 54
\nOdessa, FL 33556<\/a>
\n727-877-8044<\/a><\/p>\n

or<\/p>\n

Animal Emergency of Hernando
\n3496 Deltona Blvd
\nSpring Hill, FL 34606<\/a>
\n352-666-0904<\/a><\/p>\n<\/div>\n<\/div>\n

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<\/i>What types of pets do you see?<\/h4>\n
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We see dogs and cats. If you have a bird, reptile, pocket pet, or other type of exotic pet, we recommend Animal Health Veterinary Clinic. They are located at 13160 Jacqueline Rd, Brooksville, FL 34613<\/a>, and you can reach them at 352-596-8326.<\/a><\/p>\n<\/div>\n<\/div>\n

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<\/i>Do you accept walk-in appointments?<\/h4>\n
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Yes, we accept walk-ins.<\/p>\n

However<\/u><\/em>, please note that we see appointments in the following order of priority<\/u>: Emergencies, Scheduled Appointments, Walk-ins.<\/p>\n

If you don\u2019t already have an appointment, you\u2019ll need to wait until our first available appointment time opens up. So, it\u2019s usually better to schedule ahead of time, as your wait will be shorter.<\/p>\n<\/div>\n<\/div>\n

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<\/i>What types of payment do you accept?<\/h4>\n
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We accept credit or debit cards, cash, and checks. Note that payment is due at the time of service.<\/p>\n

We also accept certain third-party payment plans, such as Care Credit. And, we can help you file paperwork for your pet insurance (see below for more information).<\/p>\n<\/div>\n<\/div>\n

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<\/i>Do you offer billing or payment plans?<\/h4>\n
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We are unable to offer billing or payment plans, and must collect payment at the time of service.<\/p>\n

However, we recommend Care Credit, which offers very affordable payment plans. You can use Care Credit to pay for services here.<\/p>\n<\/div>\n<\/div>\n

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<\/i>Should I get pet insurance?<\/h4>\n
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Pet insurance can be a worthwhile investment for many pets \u2014 especially young, healthy pets \u2014 that saves you money over the long-term.<\/p>\n

When you come for your dog or cat\u2019s appointment, be sure to ask us about it. We can let you know if it\u2019s a good fit for your pet, and which companies may be best for them (there are lots of different plans and options out there).<\/p>\n

Note that pet insurance works differently from human medical insurance. Most plans require you to pay for services up front, and then they reimburse you later. <\/em><\/p>\n

So, be sure to plan for payment at the time of service, and we\u2019ll help you get the receipts and paperwork you need for filing with your pet\u2019s insurance company.<\/p>\n<\/div>\n<\/div>\n

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<\/i>Do you offer a senior discount?<\/h4>\n
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No, we do not offer a senior discount.<\/p>\n<\/div>\n<\/div>\n

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<\/i>Do you offer a military discount?<\/h4>\n
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We offer public service discounts to include Firefighters \/ Police \/ Military \/ Paramedics (all 10%)<\/p>\n<\/div>\n<\/div>\n

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<\/i>Do you offer rabies licenses?<\/h4>\n
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We do not offer rabies tags. They need to purchase these with the county directly. We will give them the necessary certificate and county information.<\/p>\n<\/div>\n<\/div>\n

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<\/i>Do you offer health certificates?<\/h4>\n
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We offer interstate health certificates as required for traveling from state to state within the U.S.<\/p>\n

For international health certificates (for travel abroad, and travel to Hawaii), please call ahead of time to let us know the details of your travel plans. After that, we\u2019ll schedule you for all appointments as needed for the health certificate, medical exams, and other travel requirements.<\/p>\n

We recommend planning early, as some locations require the process to start six months in advance.<\/p>\n<\/div>\n<\/div>\n

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<\/i>Do you offer nail trims?<\/h4>\n
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Yes, we offer nail trims here. Call us at 352-797-0033<\/a> for more information, or to schedule.<\/p>\n

Note, for the safety of all pets, your pet must be up-to-date on vaccines prior to their appointment.<\/p>\n<\/div>\n<\/div>\n

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<\/i>Do you offer training, or puppy\/kitten socialization classes?<\/h4>\n
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Our veterinarians provide behavioral consults<\/a>, to help with concerns such as bad manners, noise anxiety, separation anxiety, and more.<\/p>\n

We can also offer general advice on training your dog or cat. But for more in-depth or advanced, one-on-one training, we recommend working with Jackie’s Wag ‘N Train. They\u2019re located at 8811 State Rd 52, Suite 27, Hudson, FL 34667,<\/a> and you can reach them at 727-808-7524.<\/a><\/p>\n<\/div>\n<\/div>\n

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<\/i>I work during the day and can\u2019t make it during your appointment times. What should I do?<\/h4>\n
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We offer a convenient drop-off option, so you can leave your pet here with us for the day. We\u2019ll take great care of them, and it\u2019s no additional charge!<\/p>\n

Be sure to leave enough time in the morning to fill out the appointment form (or fill it out ahead of time, here)<\/a>, and for us to ask you any questions if needed. Then, one of our doctors will give you a call after your pet\u2019s physical exam, and explain the plan and recommendations.<\/p>\n

Then, just stop by and pick up your buddy on your way home from work.<\/p>\n

Note: This service is by appointment only. Please call us at 352-797-0033<\/a> to schedule.<\/em><\/p>\n<\/div>\n<\/div>\n

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<\/i>My pet hates coming to the vet. What should I do?<\/h4>\n
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